You told us what caregivers need. We listened.
Nearly 250 people shared their experiences with caregiving, work, emergencies and the struggle to find dependable help. Their answers are helping Family Checks decide what to build next.
Caregiving has changed. Support options have not kept pace.
Families are balancing employment, rising costs, medical appointments and their own health while caring for adults who cannot safely be left alone. We asked the community where the greatest gaps exist before investing money in services that may not solve the right problems.
Clear patterns emerged from the community.
Wanted emergency or short-notice backup care.
Wanted meal support, grocery pickup or both.
Wanted evening, weekend or overnight support.
Said they had missed work because care was unavailable.
Did not have a fully prepared emergency caregiving plan.
Would be more likely to call if they had already met and used the caregivers.
Percentages are based on 238 completed responses. Some questions allowed more than one answer.
Families need help that fits real life.
Work does not always happen from nine to five.
Families need flexible schedules that can include evenings, weekends, holidays and booked after-hours—not only standard daytime hours.
Familiarity changes the decision.
Families are more comfortable reaching out when caregivers are familiar, trusted and already part of a recurring care relationship.
Food is part of good care.
Flexible food access—including meals and grocery pickup—can make daily caregiving more manageable and more dependable.
Backup plans are often fragile.
Families need backup care for emergencies and for the everyday situations when a regular caregiver suddenly becomes unavailable.
Ideas shaped by what the community shared.
These programs are under consideration. They are not yet available or promised.
Flexible Clubhouse care
Think of your loved one relaxing in a comfortable living room with familiar caregivers—only in a shared location where families can share labour and food costs, helping keep flexible hours affordable.
Backup-care planning
Meet one or two familiar caregivers before regular arrangements fail or a short-notice emergency happens.
Familiar recurring care
A consistent schedule with one primary caregiver and familiar backup choices who learn your routines.
Off-hour options
Booked evening, weekend and holiday care designed around work shifts, appointments and important family events.
Food and meal support
Flexible food and drink choices available when clients want them—not just one preset meal time or single serving.
Transportation support
Escorted appointments and assistance using community transportation, with future wheelchair-accessible options being explored.
Help decide what Family Checks tests first.
Before we commit money, space and long-term operating expenses, we need honest answers about schedules, demand, funding and fair prices.
Methodology note
This was an informal community questionnaire, not a randomized scientific study. Results are being used to understand local experiences and guide Family Checks’ planning. No identifying responses are displayed on this page.